Shail Fine Jewellery Private Limited ("Shail", "we", "us") operates this website and the Shail atelier. This policy explains how we handle personal information in accordance with the Digital Personal Data Protection Act, 2023 and other applicable Indian law.
To fulfil and deliver your orders, provide lifetime polishing and resizing against your purchase history, respond to enquiries, arrange viewings you request, and meet legal obligations such as BIS hallmarking records and tax law. The Shail Letter is sent only if you subscribe — unsubscribe anytime.
We do not sell, rent or trade your personal information. It is shared only with delivery and insurance partners (to ship your order), payment gateways (to process payment), and authorities where the law requires.
Essential cookies keep your bag and wishlist working; limited analytics cookies help us understand how the site is used. You can disable non-essential cookies in your browser without affecting your ability to order.
All traffic is encrypted in transit. Order records live on servers in India with access restricted to trained atelier staff, and high-value delivery details are shared with couriers per shipment only.
Request a copy of your data, ask for corrections, or ask for deletion (subject to legal retention of invoices and hallmark records) by writing to care@aurelie.com. We respond within 7 working days.
Grievance Officer, Shail Fine Jewellery Pvt. Ltd. · care@aurelie.com · +91 141 000 0000. This policy may be updated from time to time; the date above always reflects the current version.
A question about your data?
Speak to the atelier